It looks like Glittersniffer Cosmetics (aka the company that sold soap dyes as eye shadows to Aijuswhanakno and Rebecca, disappointed me with what I thought were unmarked repackaged colors, as well as harassed countless bloggers or had her followers harass bloggers who had called the company out on their questionable ingredients, lack of quality control, and bad customer service is closing.
The Facebook page is gone. Lela’s profile page is still there.
It looks as though she was offering to refund all customers but said it would take awhile because they didn’t have the money to give refunds. People are upset, finally, because they want a list of all the products they might have purchased that were not safe to use.
Since it oftentimes looked like the ingredients were soap dyes, I’m not surprised. Also, it was illegal for Glittersniffer to not list the ingredients on full size products. When I asked Lela about this, she said she didn’t list it because of other people ripping her off.
The company website says they’re on hiatus.
So who knows. Regardless, I won’t miss them. I think using soap dyes for eye shadows is wrong. I think sending people to harass reviewers is wrong. I think repackaging colors and not telling people is wrong (I have no problem with unblended shadows that are marked as such, so that people KNOW what they’re buying).
Edit: Kira has a fantastic post with more information, which includes screen shots.
Here’s the link to the Glittersniffer forums, courtesy of Grey.
Here’s a link from Eplefe about the unsafe colors. It looks like just about every single color sold was unsafe. She said her stuff was vegan and safe, and it was apparently neither.
Additionally, according to PayPal’s Community site, Lela has engaged in frauding charities. In other words, collecting money for charities and they’ve never heard of her. I think that’s horrible. You can see screenshots of it here, courtesy of Mindy.
Edit: There is now a blog called Glittersniffer Scam Reports that someone created to keep track of everything going on with Lela and Glittersniffer.
Edit: There’s another blog that is called Glittersniffer Complaints. It mentions Working Girl Cosmetics on Etsy, that is supposed to also be by Glittersniffer’s owner.
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I was kind of keeping tabs on them lately and am not surprised at this ending. I am disappointed at how they are doing refunds but I’m glad to see them gone.
I’m worried that people won’t actually get refunded.
This kind of reminds me of the debacle with Calypso Minerals and their owner. I hope everyone gets their refunds
Yeah, I was glad I never dealt with that company.
Soap dyes?! That’s just incredible. Anyway, Glittersniffer doesn’t sound like a reliable or honest company so I won’t miss them either. Hopefully the hiatus will serve them some good.
Barbara recently shared..nefertiti-treeinbrooklyn tulletulle
I know I won’t miss them.
I turned down a partnership with another company because they sold Glittersniffer.
Yes, I think breaking the law and endangering the health of your customers by lying to them is wrong, too.
I don’t understand why there’s debate. “Her stuff’s been fine for me!” Great, and you know a serial killer is great to all the people they DON’T MURDER. It doesn’t mean they’re great in general just because they didn’t murder everyone. Likewise, Glittersniffer must have been great to some customers, but to others they sold products as eyeshadow that aren’t even approved for use anywhere on your face.
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Yeah, that analogy is creepy, but really works to drive the point home.
I’ve never ordered from or dealt with Glittersniffer in particular, so I can’t speak on what was or was not done, but as a micro business I just can’t imagine trying to trick or cheat my customers and expect things to work out for me in the long run.
When you are a small company, your customers are EVERYTHING. (It should be that way regardless of company size, but I digress) I feel bad when I can’t get an order sent out well before my stated turnaround time, or when heaven forbid, an honest mistake is made in creating their item. I feel like I’ve let that customer down and the most important thing to me is making that right. I just can’t imagine doing business any other way.
Aygee recently shared..Icicles Necklace – Fringed Swarovski Crystal Necklace
And this is why you are successful. You treat your customers well. You’re not shady. You’re not lying.
WOW I guess I hadn’t been keeping close enough tabs! I knew there was some major drama going on but not this much! WOW! Looks like people finally got enough of being ripped off and given inferior products.
I’d been contacted by Lela to give the company another chance, but it was right on the heels of her and her fans saying nasty stuff about Dominique on Facebook. So I declined.
I kept hearing how people were quitting working for her and that things were going downhill.
I ALMOST bought from this company when I first got interested in indie mineral make up companies. I am so glad that I didn’t. Then later, when all the glaring dishonesty reared its ugly head, I just shook my head in disgust.
But I remember how it is to be fooled easily when you first enter this world, so my sympathy goes out to those who have been mislead and wasted their money.
I did purchase from this company and was very disappointed in what I received, and that was before the soap dye stuff and harassment of Dominique.
I just purchased some eyeshadows to try from GS on Wednesday. Other than a Paypal receipt I’ve heard nothing from them… =/
I’d probably dispute the payment and get your money back now, but that’s just me.
I bought from GS off Etsy when they first started out. I’ve not been back, and reading all the horrible things they have done I’m glad I never repurchased. Good riddance to bad rubbish.
I totally agree.
I’ve got quite a few Glittersniffer shadows. The early colors were for sure repacked, the newer ones seemed to be originally formulated, but nothing all that special. However her customer service is utterly heinous! I was active on the facebook page, traded with other fans, I’ve bought a few of her collections that were available only on FB. There were just too many inconsistancies!
And then there’s the fan drama….oh my god you would not believe the crap that goes on there. They are epically crazy (almost Lime Crime proportions!) Lots of bashing other girls, superiority, etc. It’s all very sad. And the owner of the company never did care much that her own fans were driving off other fans/potential customers because they’re bored and petty!
Just all around ugliness. I still follow them on FB and keep tabs, but I don’t participate like I used to. I’ve known too many people who’ve been burned by them, and Lela offers little to resolve the issues.
I heard about their nastiness.
…oh also…..GS was kicked off/banned from Etsy….
Do tell? I thought she just moved off so that no one could leave her negative reviews over legitimate complaints anymore.
Anna Lee recently shared..Made myself some more eyeshadow
There’s not much to tell I’m afraid! I was reading through the comments on a facebook set that was for sale, and someone offered to trade for handmade jewelry with an Etsy link, and GlitterSniffer responded with something like “I can’t go on Etsy I was banned” or something to that extent. Just nonchalant like it was no big deal! They’re store has been completely disabled for a while now.
They may have been banned due to non-payment of fees. Etsy seller fees are a bear, and some sellers think it’s okay to just stop paying them once they get a following going that they can take elsewhere to another site. Considering all the other lovely things GS has pulled, i wouldn’t put it past them.
That’s horrid!
I didn’t know she was kicked off of Etsy!
Goodness! I ordered from this company back when they were still on Etsy. It was such a fiasco. I placed two orders on the same day and they were pretty big orders, I received one order completely destroyed because they didn’t package anything well. The other order I never received and after a ridiculous amount of emails that were never responded to, I only got a refund after I threatened to file a claim with paypal. I stopped following them on Facebook or anywhere else for that matter. One of the girls that worked for her “tried to make it up to me” by sending a couple of shadows, but really?? Lela also fired this girl, which is said because she’s the only who even helped anyone.
They had a huge (cult) following and they were crazy when somebody said anything remotely negative about the company. I just found this though: http://www.artfire.com/users/GlittersnifferCosmetics
It’s weird that they have an Artfire when they have their own domain….
I really hope this company goes up in flames and never comes back.
Kimberly Marquez recently shared..Ive Moved!
Yeah there are a LOT of weird things about this company.
The lack of quality control and the use of such things as soap dyes (and who knows what else!) of companies like GS really worries me. There should be some kind of control on that. I think Etsy should force us sellers to put an ingredient list on B&B item we sell there (and take off the number of ingredient limit you can add), yes you can always lie, but at least you have to take the time to do it.
It really bothers me that very soon, thanks to companies like GS, people will end up thinking MMU is just an easy way to make money and scam people with poor quality or even dangerous products.
I pity those who made orders lately, this smells a lot like the Calypso fiasco…
Belen recently shared..New week
I think it’s been at the point for a while that people think MMU is an easy way to make money, and that there are companies that have already taken advantage of companies (Calypso, Lime Crime, etc).
So I’m doing my daily search of Etsy for shadows and I find this:
http://www.etsy.com/shop/WorkingGirlCosmetics
Girls, isn’t this the company you’re talking about?
Unfortunately yes.
When I did buy and went through a huge fiasco where I never got product for months. I finally got my money back and she sent some products “in good faith”. I got them but found most close to my TKB colours with glitter.
During my fiasco I put in two Etsy disputes for the two products I ordered. I got an email back saying because they didn’t reply they were banned. Obviously they were getting to many and my complaint was the last straw. So she wont be back via the name glittersniffer on etsy too easily.
Though I just checked and her other company Working girl Cosmetics which sells her “dull” colours is still up and functional with over 50 items for sale and nothing mentioning the other problems.
Kira recently shared..LOL
Very strange.
Yeah, I’m really disappointed in all of this. I was really into it at the beginning of the year, I even convinced my friend to also get a nice little collection of GS, and after a few months we started becoming convinced they were repacked. I got a very snarky message when I linked someone to a TKB mica listing that was the exact one that was being repackaged. We didn’t like the way the fanpage was treating people, didn’t like how we were being treated by the fans & the company.
I waited until I received my last package, one which I waited two months for, and started trying to ease all of the people I had talked to about GS away from the company. I didn’t get the 80′s collection, but that really blew me away too, especially because it was not made clear at first that they weren’t eye safe.
Anna Lee recently shared..Made myself some more eyeshadow
It’s awful the way people are treated by this company.
After reading some more comments, I also thought I’d add, more often than not, the colors weren’t recipe formulated…that is to say…you sometimes got a completely different color than what you ordered. I remember Lela admitting to not having exact recipes, which is scary, because you never know what you’re gonna get! I’ve definitely rec’d 2 of the same labeled shadow that were 2 completely different colors. This complaint showed up A LOT on the boards.
I was very disappointed with a lot of the colors I got because of this. I have several colors that were supposed to be ‘dark’ colors, but when I swatch them they are just varying levels of black with different colored glitters. I also had many of my choices subbed for different colors when the colors I wanted were listed as available on specific lists posted to the fan page. It was very frustrating.
Anna Lee recently shared..Made myself some more eyeshadow
Yeah that’s sucks! Quality control is very important!
Is this going all Calypso Mineral Beauty? Does anyone have screen caps of what happened or know the full story?
Kira recently shared..LOL
I saved one of the last threads on the fanpage, but have no idea how to put that kind of file up?
Anna Lee recently shared..Made myself some more eyeshadow
That’s what I’m thinking.
Been following the FB page and shown some light interest, but TBH that page was such a mess I never knew what was going on. She had like 6 zillion collections out at the same time, payment here by paypal, payment there via the website… wayy too confusing. + I was aware of Dominique’s problems, Mindy seemed not to like GS that much either, and saw the last tweets from Eplefe re: manipulating e/shadows and soaps without gloves…
Lorraine recently shared..Moi Minerals Look and the Amazing Mercy
Yeah, the stuff with Dominique frustrated me.
Neither do I Anna but I would love to have it for my blog if possible, as I have been working on a comparison of my order to tkb and the problems so perfect timing. If you could email it to kiramaltby at gmail.com that would be great.
If not don’t worry, though I would love to read it for fun sake
I got attacked quite badly by the glitter nazi’s, but seeing rabid crazed mice don’t scare me I didn’t care. though I got other scared individuals message me about their own problems and how I should be quite if I wished to keep my neck.
Kira recently shared..LOL
Sent :3 It is an interesting read, for me at least because I really felt like I was fairly alone in my hatred for what GS had become, and feeling very betrayed when I was being resold TKB mica, and all of the other things that sort of came about because of this huge debacle.
Anna Lee recently shared..Made myself some more eyeshadow
This is just like Lime Crime in that respect
They attacked Dominique too, and many other people
Good riddance!
KittenMittons recently shared..Merry Swatchmas
Yep!
It is an interesting read – man I wish I was there for this and saw it all unfold!
Kira recently shared..LOL
I’m going to update this post to link to your blog entry.
Cool – I can’t wait to get my hands on more!
Kira recently shared..LOL
http://www.etsy.com/listing/47898450/i-love-the-80s-neon-collection-7-super?ref=sr_list_19&ga_search_query=neon+eyeshadow&ga_search_type=handmade&ga_page=&order=&includes%5B0%5D=tags&includes%5B1%5D=title&filter%5B0%5D=handmade
I can’t help but wonder if GlitterSniffer didn’t open up shop under a different name. Note the statement that companies like UD, MAC, etc etc have used these kind of pigments for years without problems…. O_O
Darcey recently shared..simple smokey EOTD and some blending discussion
Oh, I’m pretty sure they did!
Oh wow! That’s exactly what the listing used to look like when Glittersniffer was on Etsy..I bet that’s her!
Kimberly Marquez recently shared..Ive Moved!
OH and the shop sections are the same and some of the eyeshadow names are the same. For instance, http://www.etsy.com/listing/47949928/color-of-the-week-cupcake-pure-mineral
I have Cupcake by Glittersniffer and it looks just like that.
Kimberly Marquez recently shared..Ive Moved!
If so, she decided to pay back her ex friend from Madd Style by stealing her collection ideas. I noticed they do not have their home town listed in their profile as many do. Too much of a give away? Also, the Etsy listing gives a link to a Facebook page and I couldn’t get it to come up by copying and pasting or by typing in the name of the company. Seems VERY much like GS to me, especially the little glitter vials. I’d be really surprised if it was not Lela.
That’s awful!
The photography is AWFULLY similar…I’m not going to say it definitely IS GS but is very well could be? The heavy Metals, glitter vials, the neons, AND the Rice Powder are all products they hawked. As I said before the photography is how the GS store was on Etsy.
MacisMyCrack has some interesting experiences with GlitterSniffer as well. You wanna see some truly deplorable customer service? Read her entries about them. Utterly befuddling. I guess it was only a matter of time before they crashed and burned.
There were a few cool chicks on the boards though….i should contact them and switch them to HiFi! haha
http://www.etsy.com/listing/60041014/heavy-metals-collection-100-percent-pure This listing is 100% like her listing for these products. So either someone is stupid enough to copyright or someone else is stupid enough to continue operating and lying.
I remember this listing because these are straight TKB – you can get those 4 colours from TKB super cheap. She also has been the only one in memory to use those jars and even the type face is the same. Also using little hearts as bullet points is so her.
Kira recently shared..LOL
Ok, I found the Facebook page, and after some snooping I discovered the owner is not Lela:
http://www.facebook.com/profile.php?id=100000012347097&ref=ts#!/profile.php?id=100000012347097&sk=info
And here’s the FB page for BF:
http://www.facebook.com/pages/BeautyFiend-Cosmetics/118867144820618
Oh, the joys of insomnia…
Oh dear…I was kind of hoping I was wrong…
Darcey recently shared..simple smokey EOTD and some blending discussion
That’s a little scary. I never even heard of glittersniffer before now, but there were a few girls on etsy I reported for selling neons as eye pigments. They even wrote garbage like, “its not FDA approved… YET!!” and “I’ve used it on my eyes so you can too!”
I wonder if it’s the same lady! It really scared me because there’s lots of etsy members who are new to the makeup scene, and who may not have tried loose shadows or heard about repackaging. Just because she thinks it’s “safe” doesn’t mean it may not burn someone else’s eyeballs out.
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I remember reading that bit
““its not FDA approved… YET!!” and “I’ve used it on my eyes so you can too!””
and that made me sick.
Actually, what is REALLY sad about this is….that is actually some girl/guy/entity that started copying Glittersniffer… lol! It was a HUGE debacle on the fan page, the owner of this other company was adding people and literally trying to copy everything the way Lela did it, down to the way she formatted her name “something beautyfiend somethingorother”. I wouldn’t trust this company either as far as that goes though.
Anna Lee recently shared..Made myself some more eyeshadow
I just made a post with the screen caps Anna provided me if people want to check the screen caps.
The facebook fan page had some crazy stuff!
I’m so glad I never purchased anything from them. I read your post and knew to stay away from them!
As for full sized cosmetics needing the ingredients listed on them …. can that be easily achieved on 3 gram jars? is it still illegal if a list is accompanied with the items? I’m just curious.
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I think it has to go on all of them. I’m not sure if inserts count, I’d have to go and check online. You could also check with Ellie from Dreamworld. She’s really sweet and knows all the rules surrounding labeling.
That was one thing that really really put me off, her refusal to put her ingredient list out there/easily accessible.
Anna Lee recently shared..Made myself some more eyeshadow
Yeah, and that’s illegal.
That was one of my friend and mine’s talking points. When we were officially like ‘yeah we’re done with this company’, one of the main points we would talk about was the legality of not labeling the ingredients in the make-up. It’s sad to see we were right, but good that we were smart enough to know when we needed to get out of a very bad relationship!
Anna Lee recently shared..Made myself some more eyeshadow
Yes you can list ingredients on a 3 gm jar label. I use a 1″ label on a 3 gm jar, I list name of product, color, ingredients and address of our company.
Any cosmetics company that advertises with a photo of a girl “sniffing” glitter through a straw is disgusting to me. Period.
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It looks like their page is back up, so I’m prepared for harassment to start on me.
Me, too! When I first started hearing about them–via Phyrra & Nea of Fashioned in Finland–I couldn’t believe no one outside of my region had ever heard the term “glitter sniffer” before! Here, a glitter sniffer is someone desperately looking to score ecstasy or other club drugs, usually with the implication that they’ll trade sexual favors for it. It’s like naming a company CrackWhore Cosmetics!
ETA: Just read Frances’ post below. I’m from Illinois and GS is in Michigan; there’s a good chance she was referring to *that* type of glitter sniffer the whole time.
OMFG this is crazy news :O I am shocked, but not saddened, to read this. I though she was doing quite well? Weirdness.
Becca recently shared..BRAINSSSSSSSSSS- Nearly-glowing vegan friendly soap MOUNTAIN DEW scent USD 350
Apparently not to well – from a random post on her personal page she was mentioning how she ran out of gas and didn’t have any money on her card to fill up enough to get home. That doesn’t sound like financial success, unless she really sucks with money.
Kira recently shared..LOL
When a friend of mine didn’t get an order she’d made after waiting a month and being lied to at least 4 different times on when her package would be shipped, she filed a dispute and Lela went nuts, telling her she had been in the hospital, she needed back surgery, she didn’t have money to buy her son diapers (he’s 4 by the way), she got a flat tired, she got pulled over by the cops, any excuse she could think of. I’ve heard that she makes around 100k a year. If anyone is missing any product, I encourage you to file a dispute with Paypal. But be prepared for nasty emails and phone calls from Lela.
I did not see this coming. The fans from the Etsy days were rabid, they would attack you if you made the slightest complaint. So I assumed that at least for them, things were going okay. Why not take care of your hardcore fans if you’re going to take care of anyone? I guess she couldn’t be bothered to do that much. I know she has a whole lot of unhappy people on her hands and I guess hiding was her way of dealing with it.
They’re still rabid. Waiting for them to attack me for this blog post.
Sorry to hijack the comments, but I have had horrible experiences with online sellers in the past. It makes my blood boil that someone would take advantage of so many people. I have a list of links below where you can report GlitterSniffer and Lela for fraud, unsafe cosmetics, and in general being a shoddy businesswoman. Some of them may seem a bit extreme, but what she has done violates not only ethics, but federal law. Most of the links are specific to Michigan, where GS is based, but some are national as well. If everyone reports their issues we can rest assured that her unsafe cosmetics will never be sold again.
Better Business Bureau in Michigan
http://detroit.bbb.org/
Mail fraud: If GS sent you a tracking number via Paypal when nothing was shipped:
https://postalinspectors.uspis.gov/investigations/MailFraud/MailFraud.aspx
Report harmful cosmetics:
https://www.accessdata.fda.gov/scripts/medwatch/medwatch-online.htm
Federal Trade Commission Consumer Protection:
https://www.ftccomplaintassistant.gov/
City of Detroit Consumer Protection
Complaints – 313-224-6995
Internet Fraud complaints:
http://www.ic3.gov/faq/default.aspx
I’m sorry if this seems like overkill, but, well, let’s just say it’s best to stay clear of me when my ire is up.
You are my hero.
KittenMittons recently shared..Merry Swatchmas
Their Facebook page is back to active, so it seems like she’s still going.
I wouldn’t have heard about this issue if I hadn’t read your post! thanks for spreading the news!
You’re welcome. It actually concerns me quite a bit because I hate the thought of people being ripped off.
There are so many AMAZING indie makeup companies out there…these scammers (it is basically a scam when they take money and don’t deliver) disgust me when there are people out there working so hard to be original and please their customers. Who do they think they are?
I think companies like this are why more people are afraid to try new companies.
Oh definitely. I was scammed by an online company years ago (got a refund like 2 years later at least) and it has made me very weary.
Especially with so many fly-by-night TKB resellers all over the internet, I wait and read as many reviews as possible before buying.
Good riddance. She’s a scumbag and shouldn’t be allowed to sell cosmetics to anyone.
SilhouetteScreams recently shared..By The Hearth
Apparently she’s still around, my post was too soon.
I love reading some of her facebook and other stuff how people are saying it is not her fault she sold unsafe cosmetics and that us haters are the problem not the fact people are not getting packages or getting the wrong thing. Half the posts on her facebook right now are either telling her she is doing a good job, or saying they are missing half the stuff or got wrong stuff but they don’t care.
It’s insanity, so its the consumer who is at fault if the maker can’t even send the items out, and if they do send the wrong out and get angry when we want what we bought.
I also don’t like the argument that she sold these items that were bad for eyes with the best intentions. It makes me worry a lot because the information is so easy to find, so she obviously has no clue about makeup and obviously doesn’t make her own if she doesn’t know basic facts.
If this was just randomly the distributor said oh damn I know I told you these were safe, but new research says it isn’t. The research is sitting there when you buy from the distributors!
It’s her decision to sell soap dyes as eye shadow. Some consumers just do not understand the risk.
With listings that say crap like “MAC does it” and lies like “it’s approved for limited cosmetic use” it’s easy to see how an uneducated consumer wouldn’t understand what they are looking at. If the listing was truthful said “these are soap dyes and not approved for cosmetic use” I think consumers would be much less inclined to purchase. When I first saw the 80s collection I could not have ever imagined they were simply soap dyes.
I just don’t understand how someone could be so irresponsible with the health and safety of their customers. Lela is very lucky nobody was seriously injured (although, if I understand correctly some customers did receive minor injuries). It’s one thing to have an allergic reaction to an approved ingredient and quite another to have a reaction to a non cosmetic ingredient that was used with full knowledge that it’s not safe.
Crap like this makes me feel really uncomfortable about trying new companies.
Exactly! And the fact is, at first she did NOT tell people about the fact that the 80′s collection was soap dyes. Even after the post, that I believe Rebecca wrote, so many fans were convinced that it was just some evil blogger out to get Lela and kept right on buying and requesting the collection. That was when she actually started listing them as non-FDA safe, before that there was NO warning. And no, there are absolutely NO Mac shadows that are made with soap dyes. There are however glow in the dark/blacklight reflective pigments they sell. I couldn’t find a link just now, but what I do remember reading about them is that MAC never advertised them as eye shadows, and has it directly on the box/label that they are not cosmetically safe for use near or on the eyes. I absolutely hated the whole, ‘they aren’t safe but I use them just fine!” argument, because it’s not truly an argument, it’s a deflecting point.
Anna Lee recently shared..Made myself some more eyeshadow
I agree with you. It’s not responsible as a company to say ‘These are safe because I use them’ when they’re clearly not FDA approved.
Just wanted to note that it appears that the GS facebook fanpage is back up!
Anna Lee recently shared..Made myself some more eyeshadow
It is. I’m waiting to be attacked now.
I really wouldn’t be surprised. That was what kept me quiet for so long, I didn’t want to have to deal with the drama of other fans, much less the company owner, especially because I felt like I was alone with my feelings about the company. Lela has sent me so many friend requests, so I finally accepted just so I could see what was written there as well, and her fans even attack other people on her personal page, it is truly sad. :\
Anna Lee recently shared..Made myself some more eyeshadow
o_o
More like Glue Sniffer. Holy crap on a cracker.
Hope those girls get restitution.
Skulda recently shared..Coty Response
No kidding!
I’m one of the people burned by her and I thought for a very long time I was alone simply BECAUSE so many people on her fanpage pay her compliments and say she is amazing. I’m still a ‘fan’ of the page simply because I am awaiting my paypal refund and until it’s safely in my account I want to know what’s going on. I’ve had to deal with her unpleasantness via email and there was a link to a very disturbing voicemail she left one of her former biggest supporters on the ‘reviews’ portion of her page [which has been removed entirely].
I really hope all the people wronged by her get their money back and also that you do not get attacked for your post. I’m glad people are finally standing up and making their voices heard on this.
Yeah, apparently Mo Love (<3) broke off from GS and started her own MMU company and that really made Lela mad, apparently accusing her and others of "stealing her fanbase", which I don't understand, people can like MORE than one company. That was one of the things about the GS fanpage, it was basically like you had to throw out all your other makeup or else you'd be sinning against the great ole GS company, because one should only use one brand of eyeshadow, ick. I also hope that everyone gets their money back, and more hopefully that some of her insanely loyal fans stop what they are doing and think about WHY all of these former customers are mad. It is such a shame that the customers are truly getting the wrong end of the stick in this battle.
Anna Lee recently shared..Made myself some more eyeshadow
Yea I remember when Mo left and Lela had a freak-out about it.. truth is Mo wasn’t stealing her customer base, people were just moving over to Madd Style because they were fed up with how they were treated at GS. I’m going to give Mo’s company a shot since I’ve only heard good things.. I saw though that Lela put out a new mission statement for GS and has hired a whole new crew so they’re not going anywhere anytime soon it would seem.
Well, that’s too bad.
Hopefully people will research Glittersniffer before they purchase from them.
Seriously, this is gross…
http://www.facebook.com/topic.php?topic=15867&uid=85929629769
Why NOW is she soooo concerned about safety and being truthful? Sounds like a “poor me” from a desperate person who deserves to lose everything. Please please for the love of god, go away GS!
That link doesn’t work for me, so I’m guessing she blocked my FB account.
Here you go, if I did this all right, I saved 7 print screens in order and skipped to where Lorraine and Rebecca said what we were all thinking and then the last has yet some more ass kissing. It went on for 4 facebook pages and my fingers were getting sore lol
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Frig, I guess a link helps hahahah, my brain sucks today
http://s119.photobucket.com/albums/o139/AxSDenied/Glittersniffer%20Fail/
KittenMittons recently shared..Holiday buys
Yes it comes off as quite fake. To be honest what bothers me the most about this entire affair is that people were using these pigments on their children.. and she has a collection marketted towards little girls that sold quite well which contained at least one pink [she is now claiming her pinks are unsafe].
Holy crap, that facebook-statement is truly scary. She’s been doing something wrong since… Well, since she started the damn company.
I have to say, even if she does fix her business and make her products safe and vegan I won’t be buying. I just can’t trust this company to make safe cosmetics.
Sorry, but I value my vision more than pretty colors.
I also just saw the post today. I don’t know, I can’t see how anyone can read that and still back her up like ” IT’S OK!!! IT’S OK TO SELL HARMFUL THINGS AND SELL THEM AS COMETICS…WE ALL MAKE MISTAKES..” Etc…. You know what? I bought the 80′s soap dye collection, and used it a bunch before I found out what it was, and it caused me no harm, BUT I would *NEVER* suggest anyone else do the same and can’t believe a “business owner” ever would. It’s just utterly insane. I can only hope she is sincere about turning her bad business practices around and making a legitimately unique and safe product in the future. But my gut is telling me, it’s probably jsut a ruse. Sad but true.
Honestly, through this entire thing I cannot believe more people aren’t upset about her not donating money raised to the charities? This really irks me.. above everything else. Flat out lying to your customers to tell them the proceeds from their purchases are going to charities.. and then you never even donate the money??! How can someone so heartless even exist??!? I guess I never heard anything straight from the GS “Queen” herself… but I believe it anyways with everything else going on. Does anyone know where this started.. or have any actual proof? I mean that is straight up fraud.. I would be surprised if jail time wasn’t brought into the equation. I tried asking her.. but I highly doubt I will ever see a response.
I was just kicked off the fanpage for inquiring about those charities.. I actually sent emails to two of them last night inquiring on whether or not they received donations from her or her company and I provided links to the pictures of the donated collections on her page. I’ve also emailed her, but like you I doubt I will get a response.. I’m not going away though. This is straight up illegal and probably the most shady thing she’s done.
Eplefe emailed her and she emailed the charities. The charities responded that they’d never heard of her, so that makes me suspect that the money never ended up there.
Wait wait wait……She didn’t give that money to the charities?!?!?!? Where did you hear this??? I mean, i suppose I’m not all that surprised….but still OH MY GOD who DOES that??? I’m so utterly disgusted right now…
That’s what it says according to PayPal’s community. Also, Eplefe emailed the several charities that she was supposed to donate to, and they’d never heard of her. To me, if you consider the fact that she’s already lied about ingredients, lied about being vegan, etc, it’s likely she’s lied about other things, like that. It does make me sick.
she admits she didn’t send the money due to all the paypal disputes so she kept the money for herself to help pay off the disputes!
http://s119.photobucket.com/albums/o139/AxSDenied/Glittersniffer%20Fail/ last 3 pics, 1st 2 are her excuses, last one is pissed off customer telling her why she was wrong. 6 months to earn it all back? That’s friggin rediculous. Especially since I’m sure her sales are probably going to drop being a crappy business woman. Oh waiiiit, she says she’s not that either. (4th last screen copy)
For someone who admits she can’t run a business, why the hell would anyone continue to buy? Lure them in with free soap? Melt and pour. I made that when I was 10. Anything to make a quick buck.
KittenMittons recently shared..Holiday buys
I updated this post with a link to your photobucket and a screencap.
I can’t believe she would not only admit to not donating those funds in a public forum but that she seems to think it’s ok to use them to pay off her mounting debt.. I’m also dumbfounded that some of the girls on that thread seem satisfied with this.
After asking her about it all day yesterday, she finally responded. I have mixed feelings about this. Yes, she probably is broke as shit because of all the refunds.. HOWEVER, she clearly states she will not be donating the money now.. and when I originally asked her.. she didn’t even mention the ASPCA AND GLAAD. This entire situation is disgusting and it makes me sick.
Screen Shots:
http://farm6.static.flickr.com/5201/5287731241_31d0cd42aa_b.jpg
http://farm6.static.flickr.com/5045/5287731327_bbbe8ca14d_b.jpg
So she doesn’t have emails stating she’d donate money?
She lied about ingredients. She lied about being vegan. She lied about a lot of things. Somehow, I think she may be lying about this.
I am completely disgusted right now. I was put off the company when she refused to send people things they ordered and lied about sending things out when she knew she hadn’t done so. Now they’re begging people not to throw out their unsafe shadows and sell them to people who don’t care about their own health. Sick and wrong. I noticed a class action lawsuit is being brought up by former members. All I can say is hallelujah! I hope for the best for them. They have truth on their side and I sincerely hope justice prevails. Especially those who complained about eye infections and other eye problems. I feel like being sick now. =( I’m throwing out the few I have for sure.
If you have the link to the class action lawsuit, I’ll add it up top.
I’ll just leave this here… >_>
https://www.paypal-community.com/t5/Fraud-phishing-and-spoof/GLITTERSNIFFER-COSMETICS-is-a-FRAUD/td-p/160814
Becca recently shared..BRAINSSSSSSSSSS- Nearly-glowing vegan friendly soap MOUNTAIN DEW scent USD 350
Oh wait, derp- you already added this to the post at the top, my bad. Feel free to delete this/not approve it
Becca recently shared..BRAINSSSSSSSSSS- Nearly-glowing vegan friendly soap MOUNTAIN DEW scent USD 350
it’s ok.
Ugh, I keep thinking about this and it makes me so angry!
I saw other fans put these pinks on their kids! I playfully put some on my cat once, thinking they were safe! Thank goodness nothing happened to him 
Actually, thinking about it, she actually told us that we could use our pigments to cook because they were completely edible. This is just sickening -__-.
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That’s awful! You shouldn’t eat them and she shouldn’t tell you it’s ok to eat them! Ug!
http://www.facebook.com/pages/Glittersniffer-Cosmetics/117869051569992#!/topic.php?uid=85929629769&topic=15875
The second comment after Lela’s is asking why she is continuing her company when a class action lawsuit is being filed by customers.
This link on the Paypal community site also mentions a lawsuit.
https://www.paypal-community.com/t5/Fraud-phishing-and-spoof/GLITTERSNIFFER-COSMETICS-is-a-FRAUD/m-p/161824
That’s all I know right now. ‘ll keep looking into it.
The entire apology post is now gone from the Facebook page.
She re-posted it here http://www.facebook.com/pages/Glittersniffer-Cosmetics/85929629769#!/topic.php?uid=85929629769&topic=15875
to get rid of the 5 pages of replies. I thought I saw more stuff missing but I think my facebook was just being screwy. Or she realized deleting everything just angers people more.
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Last comment, I promise.
I wanted to let everyone know that the FDA asks if you have any of the product that may be harmful to keep it in the event they need to be tested as part of their investigation.
Lela has stated that she will give refunds for returned products, as well as stating she has already been contacted by the FDA.
So, how are people supposed to recover financially if they cannot send their products back?
For my part I have filed every complaint imaginable, as well as sending GS an email requesting a refund and outlining my reasons (per the FDA) why I will not be sending back my pigments in order to obtain one.
My hope is that GS will do the right thing, both morally and from a customer service standpoint, and refund me without a return.
She is only taking recalls on the products on her list which contains mostly pinks/reds, pressure sensitives, the 80′s and glow in the darks. Does it disturb anyone else that she made a set just for little girls that was so unsafe that she’s being forced to recall it? >..<
I am not going to count on any sort of refund but I will hang on to what I have in case the FDA should request it.. I'm not even going to bother asking Lela. I'm glad I never received my charity collection now as it seems most of it has been deemed unsafe and I'd be stuck with more stuff I can't use. Total waste of money.
I am going to file a complaint with the FDA as I have used this product on my very sensitive eyes and also on my children and thinking we could have sustained some injury from her negligence makes me see red.
I am also shocked when I saw the pictures of her work area. I work in a hospital so have had it beaten into me about hygiene and protection. I would at least expect:
Gloves – for every step except once the envelope is sealed and all. Even if you were brilliant at washing your hands (majority of people miss spots and don’t wash long enough), what moisturiser is she using, is she using a soap/antibacterial that wont irritate people if they touch what she has.
Masks – For her employees and our protection working with finely milled particles (TKB sells them with the their MMU making packs for a reason). Also if someone was sick.
Surface – The surface she is using didn’t look clean and looked like it was a common use area. Did she clean the pots pigments come in or dump them straight in? What did she use to clean her implements etc…
A picture where someone was holding a set and there hand was COVERED in colours had me shocked. I once moved over 100 sample pigments from baggies to jars with a fan, cat in my bed (only I use them) and didn’t even get close to how messy. Only got a little glitter from when I opened each packet. Makes me think they are touching product.
Also do these use sifters….if so they were not using gloves and touching a part your pigments will touch all the time….ICK!
I have to wash my hands if I go into a patient room and touch their clipboard or edge of bed/table because someone else might have touched it. By the looks of the whole operation I really don’t think any rigourous hygiene was in place and the lack of the basics makes me question the entire operation.
People on the boards are begging other people to sell them their on safe pigments. That’s fair enough if they really want something with known issues.
I think this has hit past the Calypso Minerals debacle and that was pretty damn big.
I just hope people stop getting hurt by this company and that charities stop being frauded.
I had no idea about the lack of sanitation, but EW.
I had to constantly ask about refunds. and I mean CONSTANTLY and I still never got a straight up response. Lo and behold though when I talked to the bank the refunded the money I was owed and made a note in the system about GS. (Sadly she deleted the post about refunds and they could not get a screen cap of that)
I think someone else got a screenshot of it. Maybe Mindy?
shabam! http://s119.photobucket.com/albums/o139/AxSDenied/Glittersniffer%20Fail/?action=view¤t=gsstatement1sthalf.png#!oZZ7QQcurrentZZhttp%3A%2F%2Fs119.photobucket.com%2Falbums%2Fo139%2FAxSDenied%2FGlittersniffer%2520Fail%2F%3Faction%3Dview%26current%3Dgs2-5.png
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well that came up as a funky link, should be http://i119.photobucket.com/albums/o139/AxSDenied/Glittersniffer%20Fail/gs2-5.png
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Just noticed this (insomnia can be a curse, but sometimes it’s fun)
Calypso is back:
http://www.artfire.com/users/CalypsoMinerals
http://www.flickr.com/photos/calypso_minerals/
From what little I understand there are still a lot of people out there she owes money to.
Ug. That sucks.
I’m so happy that my order never fell through with them.
I ordered and then didn’t hear about the status of my order for weeks. I had to post my problem on her FB fan page for her to answer my email and then she claimed that I never paid her! My problem ended when I filed an Etsy complaint (I placed my order in August 2010) and was refunded my money.
I had no idea there were so many problems with this company :S.
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Wow, I’m glad you got your money back!